Refund policy

Our refund policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging, not removed from any protective wrap. Sale items are not able to be returned for either a credit or a refund. 

We do not accept refunds for:

• Shipping costs
• Gift cards
• Vouchers
• Gift wrapping
• Sale items

 

Please email us if you wish to return your item hello@treatandco.nz

 

Note: Return shipping is at the cost of the buyer.